Basic Hourly Rates (remote or onsite)
  • Desktop support for computers & standard desktop applications: $125 per hr
  • Server & network support:  $150 per hr
  • Business application & business process consulting: $175 per hr
Minimum Appointment Times
  • Onsite appointments are booked for a minimum of 2 hours
  • Remote sessions, including screen sharing sessions, telephone and email support billed in 15-minute increments
Travel Fee
  • There is a travel fee of $35 for onsite appointments within the Los Angeles area
  • A travel fee of $50 will apply to appointments within Orange, Riverside, and San Diego Counties
Business Hours
  • Business hours are from 8am to 5pm Monday thru Friday
  • Support outside of normal business hours is billed at 1.5 times the basic hourly rate during the week, and 2 times the basic rate on weekends and holidays
Payment Terms
  • Payment for fees at rates agreed for work performed is due on receipt of invoice
  • Payments are accepted using any major credit card, or your PayPal account. Checks are not accepted.
  • Monthly retainers are due on the first day of each month during which services will be rendered
  • Any amounts owing to Actoris Consulting after 14 days from the date services were rendered will be subject to a 3% surcharge per month, retroactive to the date services were rendered
Missed Appointments & Cancellations
  • If you cancel less than 24 hours prior to your appointment, we require a cancellation fee equal to one hour of time for the type of services that were scheduled
  • Actoris Consulting is happy to provide fixed cost pricing for specific projects, such as office moves, new server setups, software solution implementations. Pricing and terms will be detailed in a proposal prior to the commencement of work
Monthly Service Contracts
  • A discounted hourly fee can be negotiated for recurring services that are paid for in advance at the beginning of each month

Our Philosophy

We view technology not as a cost, but as an investment that will provide a substantial return on your investment. Actoris Consulting walks our talk. We are constantly learning and investing in the implementation and use of technology and best practices that allow us to provide the highest quality products and services to our clients.